TERMS AND CONDITIONS
Last Updated: 24/11/2025
Welcome to PremiumElectronics. These Terms and Conditions ("Terms") govern your use of our website premiumelectronics.ie (the "Site") and the purchase of products from us.
By accessing our Site or placing an order, you agree to be bound by these Terms. Please read them carefully before making a purchase. If you do not agree with these Terms, you should not use our Site or purchase our products.
1. GENERAL INFORMATION
Business Name: PremiumElectronics
Business Type: Partnership
Address: 70 Cluain Ailbhe, Clane, Co. Kildare, W91 T8NT, Ireland
Contact Email: [email protected]
These Terms apply to all users of our Site and to all products and services we offer.
2. DEFINITIONS
"We", "Us", "Our" refers to PremiumElectronics
"You", "Your", "Customer" refers to the person accessing our Site or purchasing our products
"Site" refers to premiumelectronics.ie
"Products" refers to the tech accessories we sell, including cables, chargers, plugs, headphones, and earbuds
"Order" refers to your request to purchase Products from us
3. USE OF OUR SITE
3.1 Eligibility
You must be at least 18 years old to make a purchase from our Site. By placing an order, you confirm that you are at least 18 years of age.
3.2 Account Security
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.
3.3 Acceptable Use
You agree to use our Site only for lawful purposes. You must not:
Use our Site in any way that breaches any applicable local, national, or international law
Attempt to gain unauthorized access to our Site, servers, or databases
Transmit any malicious code, viruses, or harmful data
Engage in any conduct that restricts or inhibits anyone's use of our Site
Use automated systems or software to extract data from our Site without our permission
4. PRODUCTS
4.1 Product Descriptions
We make every effort to ensure that product descriptions, images, and specifications on our Site are accurate. However, we do not warrant that product descriptions or other content on our Site is accurate, complete, reliable, current, or error-free.
All Products sold are brand new unless specifically stated otherwise.
4.2 Product Availability
All Products are subject to availability. We reserve the right to:
Limit the quantity of Products available for sale
Discontinue any Product at any time
Refuse any order for any reason
If a Product you have ordered becomes unavailable, we will notify you as soon as possible and offer you the option of:
Waiting for the Product to become available again
Choosing an alternative Product
Receiving a full refund
4.3 Pricing
All prices on our Site are displayed in Euro (€) and include all applicable taxes unless otherwise stated.
We reserve the right to change our prices at any time. However, the price you pay will be the price displayed on our Site at the time you place your order, provided payment is completed.
4.4 Pricing Errors
If we discover an error in the price of a Product you have ordered, we will:
Inform you as soon as possible
Give you the option to purchase the Product at the correct price or cancel your order
If you choose to cancel, we will provide a full refund
We are not obligated to sell a Product at an incorrect price, even if we have sent you an order confirmation.
5. ORDERING AND PAYMENT
5.1 How to Order
To place an order:
Browse our Products and add items to your shopping cart
Proceed to checkout and provide the required information
Review your order details
Complete payment through our secure payment processor, Stripe
5.2 Order Acceptance
Your order constitutes an offer to purchase Products from us. We may accept or decline your order at our discretion.
An order confirmation email does not constitute acceptance of your order. We reserve the right to cancel any order:
If the Product is out of stock
If there is a pricing error
If we cannot verify your payment information
If we suspect fraud or unauthorized activity
For any other reasonable cause
5.3 Payment
We accept the following payment methods through Stripe:
Credit cards (Visa, Mastercard, American Express)
Debit cards
Payment must be received in full before we dispatch your order. All payments are processed securely by Stripe, and we do not store your credit or debit card details.
5.4 Payment Security
We use Stripe, a PCI-DSS compliant payment processor, to handle all transactions securely. For more information, see Stripe's security policies at stripe.com/security
5.5 Failed Payments
If payment fails or is declined:
We will notify you via email
Your order will not be processed until payment is successfully completed
We reserve the right to cancel the order if payment cannot be processed
6. SHIPPING AND DELIVERY
For detailed information about our shipping and delivery process, please refer to our Shipping and Delivery Policy.
Key Points:
We ship to addresses within the Republic of Ireland only
Orders are processed within 24 hours (Monday to Friday, excluding public holidays)
We ship via An Post Registered Post with tracking
Shipping costs €9.00, or free on orders over €65.00
Delivery typically takes 2-3 business days after dispatch
Risk of Loss:
All Products purchased from us are shipped under a shipment contract. This means that the risk of loss and title for Products pass to you upon delivery to the carrier (An Post).
7. RETURNS, REFUNDS, AND WARRANTY
For detailed information about returns, refunds, and our warranty, please refer to our Returns and Refunds Policy.
Key Points:
You have 14 days from receiving your order to return items for a change of mind
Products must be in resalable condition with original packaging
We offer a 12-month warranty on all Products
You can choose between repair, replacement, or refund for warranty claims
8. INTELLECTUAL PROPERTY
8.1 Our Content
All content on our Site, including text, graphics, logos, images, product descriptions, and software, is the property of PremiumElectronics or our content suppliers and is protected by Irish and international copyright laws.
8.2 Your Use of Our Content
You may view, download, and print content from our Site for your personal, non-commercial use only. You may not:
Reproduce, duplicate, copy, or resell any content from our Site for commercial purposes
Modify or use our content on any other website or networked computer environment
Remove any copyright or proprietary notices from our content
8.3 Trademarks
PremiumElectronics and our logo are trademarks owned by us. You may not use our trademarks without our prior written permission.
9. LIMITATION OF LIABILITY
9.1 Exclusions
To the fullest extent permitted by Irish law, we exclude all liability for:
Any indirect, special, or consequential losses
Loss of profits, business, revenue, or anticipated savings
Loss of data or software
Loss of goodwill or reputation
9.2 Product Liability
We are not liable for:
Damage caused by misuse, abuse, or failure to follow product instructions
Normal wear and tear
Damage caused by unauthorized modifications or repairs
Use of Products for purposes other than their intended use
9.3 Maximum Liability
Our total liability to you for any claim arising from your use of our Site or purchase of Products shall not exceed the amount you paid for the relevant Product(s).
9.4 Statutory Rights
Nothing in these Terms excludes or limits our liability for:
Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded or limited under Irish law
Your Statutory Rights: These Terms do not affect your statutory rights as a consumer under Irish and EU law. For more information, visit the Competition and Consumer Protection Commission at www.ccpc.ie
10. PRIVACY AND DATA PROTECTION
We are committed to protecting your privacy and personal data. For information about how we collect, use, and protect your personal information, please refer to our Privacy Policy.
By using our Site, you consent to the collection and use of your information as described in our Privacy Policy.
11. FORCE MAJEURE
We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to:
Acts of God (floods, earthquakes, storms)
War, terrorism, or civil unrest
Government actions or regulations
Strikes or labor disputes
Failure of suppliers or carriers
Telecommunications or internet failures
Pandemics or epidemics
In such circumstances, we will notify you as soon as reasonably possible and will use reasonable efforts to minimize the impact on you.
12. THIRD-PARTY LINKS AND SERVICES
Our Site may contain links to third-party websites or services that are not owned or controlled by us (e.g., social media platforms, payment processors).
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party websites you visit.
13. COMPLAINTS AND DISPUTE RESOLUTION
13.1 How to Complain
If you have a complaint about our Products or services, please contact us at:
Email: [email protected]
We will acknowledge your complaint within 24 hours (Monday to Friday) and aim to resolve it within 14 days.
13.2 Alternative Dispute Resolution
If we cannot resolve your complaint to your satisfaction, you may refer the matter to an alternative dispute resolution service. As a consumer in Ireland, you have the right to access the European Commission's Online Dispute Resolution (ODR) platform at: https://ec.europa.eu/consumers/odr
13.3 Governing Law
These Terms are governed by and construed in accordance with the laws of Ireland. Any disputes arising from these Terms or your use of our Site shall be subject to the exclusive jurisdiction of the courts of Ireland.
14. SEVERABILITY
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of law, the remaining provisions shall continue in full force and effect.
15. WAIVER
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
16. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping and Delivery Policy, and Returns and Refunds Policy, constitute the entire agreement between you and PremiumElectronics regarding your use of our Site and purchase of Products.
17. ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms at any time without notice to you.
18. AMENDMENTS TO THESE TERMS
We reserve the right to update or modify these Terms at any time without prior notice. When we make changes, we will update the "Last Updated" date at the top of this page.
Your continued use of our Site after any changes indicates your acceptance of the new Terms. We encourage you to review these Terms periodically.
If you do not agree with the updated Terms, you should stop using our Site and refrain from placing any further orders.
19. CONTACT INFORMATION
If you have any questions, concerns, or feedback about these Terms and Conditions, please contact us:
Email: [email protected]
Postal Address: 70 Cluain Ailbhe, Clane, Co. Kildare, W91 T8NT, Ireland
Response Time: Within 24 hours (Monday to Friday)
20. ACKNOWLEDGMENT
By using our Site or placing an order, you acknowledge that:
You have read, understood, and agree to be bound by these Terms and Conditions
You have read and understood our Privacy Policy, Shipping and Delivery Policy, and Returns and Refunds Policy
You are at least 18 years of age
All information you provide to us is accurate and complete
End of Terms and Conditions